As part of our commitment to provide the best possible infrastructure for your services, we’re notifying you of scheduled network maintenance that may affect your services in our Kent UK facility periodically throughout the next month. We encourage you to please read the details below carefully:

Maintenance type:
Network

Data center:
Kent London UK3

Reason for Maintenance:
One of our upstream bandwidth providers will be performing maintenance on their equipment over a 3 stage process. During this time our other carriers will be picking up the additional traffic.

Impact:
Increased latency and minor packet loss while our network routes converge around our other upstream providers as their circuit goes down and comes back online.

Times of Maintenance:

Stage 1: July 4th @ 4:00:00 to July 4th @ 22:00:00 GMT

Stage 2: July 11th @ 4:00:00 to July 11th @ 22:00:00 GMT

Stage 3: July 18th @ 4:00:00 to July 18th @ 22:00:00 GMT

Estimated amount of downtime:
We understand the importance of keeping your sites and services online, and as of now we do not expect a significant amount of downtime for our clients. This being said, you could experience periodic packet loss or increased latency while our network traffic converges onto other carriers. We would recommend making minimal updates to your websites during this window just to be safe.

Thank you so much for taking the time to review this notice.